About Phil Heenan, Managing Director

Phil Heenan, CFPIM, CSCP, CLTD, CS&OP has various Supply Chain, Operations, Purchasing, and Logistics qualifications and has held senior positions on the Australasian Production & Inventory Control Society.

He is in great demand for his practical education, management coaching and consulting services throughout the Asia Pacific region where he pioneered “Class A” S&OP and MRPII assisting management in dramatically improving profits and efficiencies.

He was Group Logistics Manager for Red Tulip Chocolates and eventually The Beatrice Confectionery Group (which eventually became a division of Cadbury) where he worked for 14 years.  As the Full-Time MRPII/DRP Project Manager for Beatrice/Cadbury he was the first in Victoria to achieve the internationally awarded “Class A” MRPII award at Europe Health Foods.  He was also the first to achieve “Class A” in Sales & Operations Planning in a multi-site environment; 8 companies, 9 plants and 5 distribution centres.

From here, he started his consulting firm was a founding director of Oliver Wight Australia and an Oliver Wight Education Associate for many years.  He has since been involved directly in over 35 “Class A” Accreditations, assisting companies or educating managers in Australia, Japan, Korea, China, The Philippines, Hong Kong, Malaysia, Thailand, Singapore and New Zealand.

His client list includes an enviable list of Best Practice, Australasian Manufacturers and Distributors.

In 1990 he wrote the chapter on how to implement “Class A” projects based on his experience at Beatrice in the Gower Handbook of Logistics Management edited by John Gattorna, recently republished.  He also contributed to the S&OP Best Practices book by Dougherty & Gray and is mentioned in S&OP The How-To Handbook by Wallace and Stahl.

Phil has spoken at many Conferences over the years and can be contacted to engage him for your conference needs.

About Phil Heenan Consulting

Our client list is a Who’s Who of Australasian firms. For them, we’ve produced real tangible and sustained operating results including improved on-time delivery, reduced working capital investments, reduced manufacturing costs, improved process flows, better forecast accuracy, enhanced company communication and coordination, and increased supply chain flexibility.  We help get results that are based on applying proven principles and methods – not the latest buzzword, software package, or “silver bullet”.  In most cases, our clients use the computer and software systems they already had in place, upgrading to the proven techniques used by the leading companies in their respective markets.

We deliver results fast – you can typically see a difference in weeks or months, not years. Changes across the organisation are reflected in real operating results, not fancy bound reports or the size of the cheque, you write for consulting.  We are able to mentor and coach at all levels of an organization, being the voice of the project team to executive management, and the voice of executive management to the project team. By working with people across the organisation we can help define and implement solutions that have organisational buy-in – solutions that will truly work.

We have extensive experience in auditing and assessing performance, particularly in the area of sales and operations planning.
Check out our “Shop product” page for new checklists specifically designed for assessing the S&OP process.  Many companies have publicly presented their journey with Phil in achieving Class A, as well as process and profit improvement.

Phil has extensive knowledge of supply chain obtained from broad industry experience over his career.
The one thing you are guaranteed with Phil is to get a practical solution to address your supply chain needs.


Supply Chain Manager, Pacific Brands Limited

You can view more feedback on Phil’s work by reading more Testimonials here.