Sterling Winthrop Pharmaceuticals

Consultant, Phil Heenan, from Phil Heenan Consulting P/L was the guiding hand which directed Sterling Winthrop to its MRP II Class A success.

MRP II Special report, our sterling achievement – Sterling Winthrop Pharmaceuticals.

McPherson’s Housewares

In May 1994 it was decided to change the way that McPherson’s did business. McPherson’s had the MRP II software, but we lacked the knowledge to implement. We needed guidance and contacted Phil Heenan from Phil Heenan Consulting and after much discussion we agreed to implement MRP II.

Product and Customer Rationalisation. A practical guide on “How To” and the pitfalls.
Best Conference Paper, APICS Conference & Exhibition, 1996.

Ciba-Geigy Polymers

Consultant Phil Heenan was instrumental in helping Ciba-Geigy Australia’s Polymers Division achieve the organizational changes needed to compete in the turbulent decade ahead.

“Phil had an important part in steering us in the right direction for achieving our Class A MRP II target,” Farrugia says. “He made sure we didn’t stray and kept us on track.”

Robert Farrugia, MRP II Project Manager.

Kraft Foods Limited

“I don’t think we could have achieved Class A without our consultant,” Ridgwell says.

Phil Heenan, our Class A MRPII consultant, helped guide the firm through the challenging task of implementing Class A standards at not one, but eleven, manufacturing plants. Even after achieving Class A, Kraft managers continued to rely on our experienced consultants.

“What they bring to the party nowadays is their experience,” says Ridgwell. “They’re able to share the good ideas that we wouldn’t otherwise be privy to.”

Richard Ridgwell, MRP II Project Manager.

Smith & Nephew Australia

Phil Heenan was appointed after significant investigation as the expert facilitator for this project. Phil Had worked to achieve Class A status for Sterling Winthrop Australia and had worked for many years as a consultant for the Oliver Wight organisation. He had been involved in 26 Class A implementations within the Asia/Pacific region and was a founding director of Oliver Wight Australia consulting/educating whilst with them from 1988-1993. Phil was also the first Australian Project manager to receive the prestigious Class A award in MRP II/DRP in 1988 and is very well qualified in Logistics Management and a Certified Fellow in Production and Inventory Management.

Smith & Nephew Australia, MRP II Class A report.


Planning and control was an obvious starting point. We recognised that we needed to develop some systems and processes for managing the various operational aspects of our business. We also recognised that we needed some external assistance with this process. After a review of a couple of external aid options, we concluded that Phil Heenan (Phil Heenan Consulting) was a good fit with our culture and his flexible results oriented approach would see him work well with the key stakeholders. Phil has considerable experience with Sales and Operational Planning (S&OP), Manufacturing Resource Planning (MRP), associated tools and techniques and training and I certainly recommend his service.

Peter McCormick, Alphapharm.