Upcoming Events

Certified in Sales & Operations Planning (CS&OP) September 17 & 24, Melbourne at GS1 Melbourne.

Posted: July 3rd, 2018

Certified in Sales & Operations Planning (CS&OP), September 17 & 24 – 4 Continuing Professional Development points. Location: GS1 Australia Knowledge and Event Centre 8 Nexus Court Mulgrave.

At last! – A way for people to demonstrate their knowledge of Sales & Operations Planning and prove they have a good understanding of this important management philosophy. Check out www.heenan.com.au  for dates and locations.

Description: This intensive, 2 Day Workshop is for those Supply Chain professionals and business leaders who want to solidify and reinforce their skill sets with a unique Certification focused on the Sales & Operations Planning (S&OP) process. We believe this was the first S&OP qualification in the world. This course is also available on an in-house basis.

S&OP Certification validates your expertise in a set of decision-making processes to balance demand and supply, to integrate financial planning and operational planning, and to link high-level strategic plans with day-to-day operations.

S&OP has emerged as an essential management tool in this age of rapid change, increasingly demanding customers, and supply chains that extend half a world away. It’s rightfully been called “Top Management’s handle on the business.”

Phil Heenan will take you through the A, B, C  of the S&OP process and guide you with tips on taking and passing the S&OP Certification exam if you wish to take the additional step of gaining the CS&OP qualification. If you do not wish to sit the exam you will still benefit from attending this course.

Workshop Leader:Phil Heenan, CFPIM, CSCP, CLTD, CS&OP.

Phil Heenan has been educating and coaching practitioners in companies throughout the Asia Pacific region, and working with the S&OP creators from around the world, since 1985 showing organisations how to increase profits by attaining best practice in S&OP and Supply Chain Management. He is a contributing author to the Handbook of Supply Chain & Logistics Management and S&OP Best Practices book. He was the first person in Australia to receive the CS&OP and the first person in Victoria to receive Class A MRPII.

Major objectives:

  • Learn about the latest developments in the Sales & Operations Planning process
  • Become a certified practitioner of S&OP.
  • Achieve recognition for your professional S&OP skill set.
  • Build a certified team of professional S&OP experts.
  • Establish your professional credential in the art of strategic S&OP.
  • Review advanced S&OP concepts such as IBP and Breakthrough S&OP.
  • Attain credits towards your Supply Chain recognition.

Who Should Attend: S&OP is highly cross-functional and multi-level. Therefore, attendance is encouraged for people at the manager, director, and executive levels in sales/marketing, operations/supply chain, procurement, HR, ERP project team members and finance.

This workshop will cover in detail:

The Basics-

  • Where S&OP fits in the company
    • Who’s involved
    • Top Management, Sales, Supply Chain Planning, New Product Development, Marketing, Operations, Procurement, HR & Finance
  • S&OP’s basic logic
  • Relationship with other tools & processes
  • How the information is displayed
  • The monthly decision-making process
  • The benefits from S&OP based on actual case studied from the “S&OP Best Practices” book by Dougherty & Gray
  • Principles and “Radical” thoughts on Sales Forecasting
  • Demand Planning
  • New Products
  • Supply Planning

Implementation-

  • The ABCs of Implementation
  • Software for S&OP
  • Data and Process
  • Change Management
  • How to involve Top Management
  • The Implementation Methodology: steps, players, pilot
  • Re-implementation: fixing a broken process

Beyond the Basics-

  • Global S&OP
  • S&OP and Lean Manufacturing
  • S&OP and Risk Management
  • S&OP-based Cash Flow Projections
  • How S&OP supports the Supply Chain with highly constrained suppliers
  • Forecasting and planning for highly seasonal products
  • Highly recommended texts by the creators and thought leaders in S&OP

Don’t miss this opportunity to improve your understanding of S&OP and be recognised for your knowledge and expertise.

S&OP Certification. About the Exam

The S&OP Certification exam was written primarily by Tom Wallace, with input from other professionals in the field. When you pass this exam, you will be designated as Certified in Sales & Operations Planning and authorised to use the acronym CS&OP following your name.

Becoming S&OP certified helps you to:

Assist your company in improving; profits, customer service, inventory turns, financial planning, new product launches, supply chain performance and more – via the increased effectiveness in its S&OP processes.

Evaluate your current S&OP processes rigorously and identify areas for improvement.

Introduce best practice S&OP processes into your organisation. Become a more valued player in your business. 
Enhance your professional stature and hence your future.

S&OP Certification is a joint activity of the Centre for Operational Excellence at The Ohio State University headed up by Dr. Peter Ward, and The S&OP Institute led by Mel Nelson and Sue Nelson.

Classes designed specifically to prepare people for the CS&OP exam can be held throughout the region so contact me at www.heenan.com.au or phil@heenan.com.au if you would like to run this in-house for your S&OP team.

We look forward to assisting you achieve this important qualification either as a first step in your S&OP education, or as an additional qualification to your current resume.

Studying for the exam reinforces your understanding of S&OP, and receiving CS&OP provides the entryto an elite group of S&OP practitioners.

Attendees interested in sitting the on-line exam simply register with the S&OP Institute directly, pay the $US495 fee, and arrange a suitable time to sit the exam in the comfort of your own office or at home.

The total cost for the 2 Day course component is $AUS995. Sitting the exam is an additional fee as stated. The next  class is scheduled for Monday September 17 and Monday September 24, at the GS1 Australia Knowledge and Event Centre, 8 Nexus Court Mulgrave, Victoria.

Call Phil Heenan on 0418130175 or email at phil@heenan.com.au to register.

Some quotes from the S&OP Best Practices project that Phil Heenan contributed to in 2006**:

The Scotts Company

During the last four years, almost half of the companys increase in earnings has come from Supply Chain savings: inventory down, manufacturing efficiency up, purchase and transportation costs down. All of these are due to improved planning. 

Ken Reiff

Eli Lilly & Company

In the past three years we have launched 10 new products and met all demand despite 2 products that sold significantly above the high-side forecast

Without Global Sales & Operations Planning, we would have been driven to reaction mode, which could have resulted in an increase in investment in new assets, a slow down in our launch plans, and/or missed demand opportunities.

Dan Gehring

Supply Chain Steward

**Sales & Operations Planning – Best Practices. Lessons Learned from worldwide companies.

AGFA. Amcor. Cast-Fab. Coca-Cola Midi. Danfoss. Eclipse. Eli Lily. EMS. Interbake Foods. Norse Dairy Systems. Pyosa. The Scotts Company.

Written by John Dougherty & Christopher Gray. Copyright 2006.

1 Day session on sales forecasting, demand management & S&OP October 1 at GS1 Melbourne.

Posted: August 8th, 2017

SALES FORECASTING, DEMAND MANAGEMENT AND S&OP.

1 Day Session scheduled for October 1 starting at 9am and finishing at 5pm. Venue: GS1 –  8 Nexus Court Mulgrave, Victoria 3170.

 The processes, the people and the performance measures. 

RECOMMENDED FOR

Practitioners in medium to large businesses involved in:

□ Setting Safety Stocks or Strategic Stocks

□ Achieving high Customer Service levels

□ Managing and reducing inventories

□ Forecasting Activities

□ Sales and Marketing personnel involved in forecasts

□ Demand and Distribution Management involved in DRP

□ New product introduction staff

□ Product Portolio & Business rationalisation

□ Master Scheduling

□ Pre-S&OP or S&OP processes

OBJECTIVES

This course will provide you with a step by step approach to achieving improvements in your forecasting process, the mistakes to avoid and sure fire approaches that will reduce your forecasting effort.

Accountabilities and cross functional links will be discussed to enable you to assess the quality of your current processes against world class checklists.

Options on “where to meet the customer” will also be addressed, including the strategies associated with setting safety stocks, your product offering and a way of simulating stock levels.

OUTCOMES

□ Understand the Demand Management process

□ Acquire the knowledge of basic and advanced Forecasting techniques and approaches

□ Determine which techniques and approaches are applicable to your organisation

□ Develop what is needed to put them in place, and how they will impact other functional areas of the company.

□ Create a plan to improve forecast accuracy and customer service levels

□ Evaluate alternative forecasting and safety stock approaches

FORMAT

This is an interactive seminar where practical examples will be presented and discussed for use within your own company.

The emphasis will be on teamwork, not formulas; forecast less, not more; focus on process improvement, not forecast accuracy.

CONTENT

□ Aggregate Forecasting for Sales & Operations Planning

□ Forecasting, order entry & Forecast accuracy approaches

□ Developing forecasts using different algorithms

□ How to identify & stamp out deliberate Forecast inaccuracy

□Reinvigorating your product range; Is that business worth the effort? 

□Why new products fail & one way to fix it

□ Implementing Safety Stock strategies using effective, proven approaches such as:

– Simple Pareto 

– Complex Pareto 

– Statistical 

□ Using the ABC approach to quickly simulate inventory levels

□ The link to operations and purchasing

□ Performance Measurement issues

□ Best Practice checklists

COURSE PRESENTER

Phil Heenan, CFPIM, CSCP, CLTD, CS&OP, has various Supply Chain, Operations, Purchasing and Logistics qualifications and has held various positions on the Australasian Production & Inventory Control Society since joining. He is in great demand for his practical education, management coaching and consulting services throughout the Asia Pacific region where he pioneered S&OP and “Class A” MRPII, assisting management in dramatically reducing inventories, increasing customer service levels, whilst improving profits and efficiencies.

He was Group Logistics Manager for The Beatrice Confectionery Group where he worked for 14 years. As the Full Time MRPII/DRP Project Manager for Beatrice he was the first in Victoria to achieve the internationally awarded “Class A” MRPII award at Europe Health Foods. He was also the first to achieve “Class A” in Sales & Operations Planning in a multi-site environment; 9 companies, 9 plants and 27 distribution centres.

He was a founding director of Oliver Wight Australia and an Oliver Wight Education Associate from 1988-1993.  He has been involved directly in over 35 “Class A” Accreditations, and indirectly a further 20, assisting companies or educating managers in Australia, Japan, Korea, China, The Philippines, Hong Kong, Malaysia, Thailand, Singapore, Indonesia and New Zealand. His client list includes an enviable list of Best Practice, Australasian Manufacturers and Distributors however they still all achieved outstanding business and profit improvements through Phil’s experienced coaching and education.

In 1990 he wrote the chapter on how to implement “Class A” DRP/S&OP based on his experience at Beatrice in the Gower Handbook of Logistics Management edited by John Gattorna. He also contributed to the S&OP Best Practices book by Dougherty & Gray and is mentioned in “S&OP The How To Handbook” by Wallace and Stahl. Phil speaks at many Conferences, including the APICS 2004 Conference held in San Diego, and the 2005 Symposium held in Melbourne Australia.

Many companies have publicly presented their journey with Phil and some of these may be viewed in the “articles and testimonials” sections at www.heenan.com.au

FEE: $745 for class.

LOCATION: GS1 Australia Knowledge and Event Centre. 8 Nexus Court, Mulgrave, Victoria 3149.

Commencing at 9am and concluding at 5pm.

Contact phil@heenan.com.au to register.

Mobile: 0418130175

 

 

 

2 Day session on accurate and balanced inventory which includes hardware & software – August 28 & 29.

Posted: August 8th, 2017

Come along to this practical session which covers how to get inventory accurate and how to balance safety stocks to achieve the desired financial levels but keep the customers satisfied. The computer and software are yours to keep so you can return to work and make it happen! Check out the ASCI “what’s on” pages for rego details. www.asci.org.au

https://www.asci.org.au/events/accurate-and-balanced-inventory-august-vic

 

Basics of Supply Chain Management course – 5 Day, BLOCK session: March 27-31.

Posted: February 28th, 2017

I am happy to announce I will be facilitating the APICS Basics of Supply Chain Management module at ENVIROSTORE, 43B Nathan Drive Campbellfield from Monday March 27 to March 31. Yes, here is your opportunity to complete the BSCM module in 5 straight days. Contact apicsAU for details or email me if you have any queries.

https://www.apicsau.org.au/events/apics-basics-supply-chain-management-block-class-term-2-vic

 

Certified in Sales & Operations Planning – Australia wide virtual class commencing November 15. Held over 4 weeks by two hour sessions.

Posted: October 5th, 2016

Interested in learning about S&OP or gaining the CS&OP qualification? Time poor? This virtual class runs over 4 consecutive Tuesdays commencing on November 15, 2 hours per session. Contact apicsAU or use the following link. Get qualified before Christmas!

 

https://www.apicsau.org.au/events/certificate-sales-operations-planning-virtual-class-november-2016

 

Principles of Inventory Management 4 Day Course starting on Monday October 10 in Clayton at the QAD offices.

Posted: October 5th, 2016

Do you have some new staff within your Supply Chain area that need to start their Inventory Management education? If so this 4 Day Course is ideal to introduce supply chain personnel to the latest techniques without the concern of an exam. S&OP, MPS, MRP, RCCP, DRP, are just a few of the techniques covered with material sourced from the pioneers and leaders in this field, for example Tom Wallace and Bob Stahl, authors of the top selling text on S&OP – S&OP The How To Book. Contact www.apicsau.org.au or use this link.

https://www.apicsau.org.au/events/apics-principles-inventory-management-vic-october-2016

Also, check out the Virtual Classes that apicsAU will be offering in the coming months.

Certified Supply Chain Professional, every second Tuesday in Melbourne starting 30/08.

Posted: August 15th, 2016

Join me in this CSCP class starting August 30 in Clayton Victoria. Contact www.apicsau.org.au for more info.

https://www.apicsau.org.au/events/certified-supply-chain-professional-vic-semester-2-2016

 

e-Course in Sales & Operations Planning commencing Friday August 19. 4 two hour sessions.

Posted: August 15th, 2016

Join me this Friday.

Contact www.apicsau.org.au for details.

https://www.apicsau.org.au/events/certificate-sales-operations-planning-virtual-class-august-2016

 

Basics of Supply Chain Planning conducted over 5 Saturdays commencing August 27 in Clayton

Posted: August 12th, 2016

Go to www.apicsau.org.au for more information or copy and paste the following link:

https://www.apicsau.org.au/events/basics-supply-chain-management-vic-term-4-2016-0

 

Sales & Operations Planning – Making real Benefits. A One Day Course in melbourne on July 26.

Posted: June 27th, 2016

https://www.apicsau.org.au/events/making-sales-and-operations-planning-produce-real-business-benefits-vic-26-july-2016

Accurate and Balanced Inventories. A One Day Class in Melbourne on July 25.

Posted: June 27th, 2016

https://www.apicsau.org.au/events/accurate-and-balanced-inventory-vic-25-july-2016

Certified Supply Chain Professional (CSCP) starting in August, Melbourne & Sydney

Posted: July 15th, 2015

CSCP classes are scheduled to start in August so contact apicsAU to register for this broad, supply chain course. Sit the exam and obtain an internationally recognised qualification. Starting in Melbourne on August 21 and Sydney August 20. Contact epics at www.apicsau.org.au 

Improve your Operations and Supply Chain Planning skills.

Posted: June 17th, 2015

apicsAU has a variety of courses plan for the balance of 2015 ranging from the new Certified in Sales & Operations Planning qualification (CS&OP), CPIM, CSCP and Principles courses designed for people not wanting a qualification just yet.

If you are interested in improving your knowledge to manage your supply chain better, or better utilise that expensive ERP system, review the epics web site, or the brochure below and register now before 2015 disappears.

Cut and paste these links into your browser go go to www.apicsau.org.au

http://apicsau.org.au/RunScript.asp?Poll_ID=39&p=ASP%5CPg0.asp

https://www.dropbox.com/s/0fc1n226vjxaqnq/apicsAU-Mailout-May-2015-A4-web%202.pdf?dl=0

 

 

Certified in Sales & Operations Planning 2015 courses August 5 and August 12.

Posted: July 3rd, 2014

If you would like to learn about S&OP and consider obtaining the S&OP qualification through the SOP Institute then I will be facilitating the course in Sydney on August 5 and the second course in Melbourne on August 11. Contact the Sydney or Melbourne apicsAU offices to register. This course is also available on an in-house basis.

S&OP CERTIFICATION COURSE 

This course is designed specifically to prepare people for the CS&OP exam with a view to becoming Certified in Sales and Operations Planning.

Practitioners not concerned with certification but simply wanting to benefit from best practice S&OP processes and principles taught in the course are welcome.  An apicsAU Certificate of attendance will be issued to these attendees.


WHO SHOULD ATTEND

S&OP is cross-functional and collaborative.  To be effective, it involves Sales/Marketing, Operations/Supply Chain, Product Development, Finance and General Management.  The course is therefore beneficial to people from these functional areas.  It will be particularly beneficial to those involved in: 

S&OP Processes

Forecasting

Achieving High Customer Service

Managing and reducing inventory

Sales and Marketing

Demand and Distribution Management

New Product Introduction

Master Scheduling

Setting Safety Stocks


COURSE CONTENT

 S&OP defined – what is it?

Where does S&OP fit in the company – who is involved?

Quantifying the benefits of S&OP

S&OP basic logic – understanding the relationship with other tools and processes

A better way – addressing information display

 Defining the process for decision making

 Demand planning principles and radical thoughts

 Managing demand and new product introduction

Mastering supply planning

Pre-Meeting and Executive Meeting Management

–  Clarifying the purpose and identifying the players

–  Addressing conflict

–  Identifying key success factors for executive meetings

 Optimising S&OP for risk management and disruption

Effective S&OP principles

–  Basics principles

–  Managing people and corporate behavioural change

–  Defining a three phase implementation path

Fixing broken S&OP processes

 
KEY OUTCOMES

By mastering the S&OP Processes that are covered in this Certificate, you will be able to:

Assist your company improve customer service, inventory turns, financial planning, new product launches, forecasting, supply chain performance and more

Evaluate your current S&OP processes rigorously and identify areas for improvement

Introduce best practice S&OP processes into your operation

Become a more valued team member

 Improve your professional credentials and recognition for future career investment

 

THE CS&OP CERTIFICATION

This course is designed to support students in mastering the content that is tested in the S&OP Certification exam.  apicAU is an authorised educator for the Institute in Australia.  Further course material and the CS&OP examination need to be purchased directly from the Institute. 

The Certified in Sales & Operations Planning designation is awarded by The S&OP Institute and the Centre for Operational Excellence at The Ohio State University.  The Certificate is International and an individual successfully passing the S&OP Certification Exam will be designated as Certified in Sales & Operations Planning and authorised to use the designation CS&OP following his or her name.

REGISTRATION

REGISTRATION FORM: S&OP Certification course –rsvp by 24 JULY 2015

To register, fax to apicsAU on 03 9328 1100, email to victoria@apicsau.org.au or call 03 9328 4477 for more information. RSVP

 

* Please note non-member rates include 1 year apicsAU Professional membership

All registrations will be acknowledged by email. Please note cancellations cannot be processed within 10 days of the course.

 

 

 

 

Accurate & Balanced Inventory – 1 Day Course full of practical advice: June 17.

Posted: May 12th, 2014

 

Accurate & Balanced Inventory.

June 17 at the apicsAU Victorian office at Suite 8, 75-79 Chetwynd Street North Melbourne 3051.

  How much inventory do I need? How much will it cost? How accurate is it?

Develop your skills

In this 1-Day session we look at how to implement a quick and easy approach to balancing inventories using a simulation approach adjusting safety stock “triggers” and batch sizes. The software is yours to take home and use

It is also appropriate for anyone involved in stock record accuracy who would like to eliminate the need for repetitive physical stocktakes

Various techniques will be covered including the Four Step approach to achieving accuracy through Cycle Counting and using more efficient approaches than the old “ABC” methodology.

WORKSHOP CONTENT
Topics covered in this workshop will include:

  1. Why inventory records must be accurate – covering the ‘why’ of accurate processes, particularly with end-to-end software systems
  2. Assuring record accuracy – keeping the system lean mean and above all accurate
  3. How to design the inventory process—covering process   mapping and which situations need it, and why
  4. Cycle Counting – cycle counting versus physicals; popular methods, procedures and     organisation, plus how to conduct one last accurate   physical stocktake
  5. The Four Step approach to record accuracy – a straightforward, proven and practical methodology used by thousands of organisations around the world
  6. Measuring Accuracy – How to enable accurate, effective and efficient measurement processes on a daily basis. Popular items from the Lean tool box will also be covered
  7. Rebalance safety stocks and batch sizes with Spreadsheets – using spreadsheets and scenario simulations to develop an approach to rebalancing safety stock triggers and reducing overall average inventories

 

BENEFITS

Managers and financial personnel involved in ERP/MRPII/IBM/S&OP Projects and Teams who need accurate inventories for a computer based management system to be of use to the company; plus Stores, Logistics , Purchasing, Supply Chain, Inventory Managers and Planning personnel.

 

WHO SHOULD ATTEND

Managers and financial personnel involved in ERP/MRPII/IBM/S&OP Projects and Teams who need accurate inventories for a computer based management system to be of use to the company; plus Stores, Logistics , Purchasing, Supply Chain, Inventory Managers and Planning personnel.

 

 

 

ABOUT THE PRESENTER

Phil Heenan has been a member of APICS since 1978. He has held positions such as National President and President of apics Victoria. As Group Logistics Manager and Full Time MRPII/DRP Project Manager for The Beatrice Confectionery Group (a division of Cadbury) he was the first in Victoria (1988) to achieve class A in MRPII/DRP/S&OP.

He is a leader in many APICS courses, Master CSCP & CPIM Instructor, conducting public and in- house courses to all levels of management in companies throughout Asia Pacific.

 

FEES

apicsAU Members: $715

Non-members: $935

Registration Form: ACCURATE AND BALANCED INVENTORY –RSVP 30 MAY 2014

Please fax call apicsAU VIC ON 03 9328 4477 or email victoria@apicsau.org.au    

 

All registrations will be acknowledged by email. Please note cancellations cannot be processed within 7 days of the course.

 

 

Name:

 

 

Job Title:

Company:

 

Phone:

Email:

 

Payment Details: (circle)   Direct Deposit / Cheque /       Credit Card                     Credit Card Type:         Visa   /   Mastercard /       Amex

Card Number:

 

Expiry Date:

Name on Card:

                                       Signature:

 

 

 

 

 

 

 

 

Certified in Sales & Operations Planning course Sydney March 18.

Posted: March 5th, 2014

Join us at the Parramatta office of apicsAU on March 18 and learn about the Sales & Operations Planning philosophy. This course also prepares attendees for the CS&OP exam administered by the S&OP Institute through the Fisher College of Business – Ohio State University. To my knowledge it is the only S&OP qualification in the world so get in fast. For information on dates in other Australian States contact www.apicsau.org.au or ring Maria or Maryanne on 02 9891 1411.

2nd Annual Sales & Operations Planning Conference March 17-19.

Posted: February 11th, 2014

The Rendezvous Grand Hotel will be hosting the above Conference March 17-19, 2014. Go to: www.akolade.com.au for details or call: 61 2 9247 6000. I’ll be doing a half day workshop on March 19. Look forward to seeing you there.

 

Sales & Operations Planning courses: 18/2, 7/3, 18/3, & 8/5 organised by apicsAU.

Posted: February 5th, 2014

If you would like to learn about Sales & Operations Planning and consider sitting the CS&OP exam through the S&OP Institute I will be facilitating preparatory classes in Melbourne, Adelaide, Sydney and Perth in the first half of this year. These classes are being organised by apicsAU chapters with the first course being held in the North Melbourne office on February 18. However, there are only two places left for this one so if you are interested in attending please call Sandra immediately on 03 9328 4477. Information on the other classes may be obtained by visiting www.apicsau.org.au or discuss your options with Sandra. I believe this class was the most popular apicsAU short course for 2013. If you are not an apicsAU member you may like to consider joining as the body of knowledge it has access to via APICS USA, particularly; S&OP,LEAN & SCM, is growing rapidly.

Essentials of Inventory Management, October 21 & 22, North Melbourne – Last Chance to register.

Posted: October 8th, 2013

If you have personnel who are just starting out their Supply Chain career this is a course that could greatly benefit them. All the basic principles and techniques are included in the base level course including practical takeaways such as a sales forecasting system, a safety stock simulator and fundamental and advanced process checklists. Contact Vera or Sandra on 1300 957 952 without delay.

Master Scheduling & Rough Cut Capacity Planning 1 Day Course October 10 – Parramatta apicsAU Office.

Posted: September 27th, 2013

There are still places available for MPS/RCCP on October 10 at the apicsAU Parramatta Office Suite 1 Ground Floor 111 Phillip Street. Contact enquiries@apicsau.org.au for further information. At this stage the CS&OP Class on October 11 is booked out but please contact us if you would like to attend a CS&OP class and we will do our best to accommodate.

More…

Forecasting & Demand Management November 15 apicsUA Victoria chapter 79 Chetwynd Street North Melbourne

Posted: September 18th, 2013

I will be facilitating the Sales Forecasting course on November 15, at the Victorian Chapter Headquarters of apicsAU. Come along and learn about  proven processes and take away practical tools to help not only improve Sales Forecasts but also: get rid of unwanted businesses or products, improve demand management and customer service by knowing where to focus your forecasting and safety stock efforts, see the effects of simulating safety stocks and the effect on your inventory dollars. 

Free software and my famous Giveaway DVD.

Venue: Suite 8, 79 Chetwynd Street North Melbourne, 3051.

Call Sandra or Vera on 03 9328 4477 if you are interested or email to enquiries@apicsau.org.au

Additional Certified in S&OP course scheduled for October 11 at Parramatta office of apicsAU.

Posted: August 29th, 2013

As the August 27 class was booked out we have scheduled an additional session for October 11. However, there is an overflow, and places are filling fast for the remaining seats so please register as early as you can to secure your attendance. Email me at phil@heenan.com.au or enquiries@apicsau.org.au for a brochure outlining the content and how you can attain this new qualification-CS&OP, and learn how to improve profits for your company through better; forecasting, planning, inventory management, data accuracy, customer service, safety stocks, purchasing & structured communication practices.

Certified in Sales & Operations Planning (CS&OP) courses through apicsAU.

Posted: August 8th, 2013

I will be facilitating the following public CS&OP preparation courses through apicsAU.

Adelaide: August 14. Sydney: August 27. Victoria: September 4. Brisbane: September 24.

Please call apicsAU on 02 9891 1411 or Email: enquiries@apicsau.org.au or call me if you have any queries.

Be advised that we can also run these courses on your own premises if preferred.

For any enquires on S&OP books, DVDs, self-assessing or externally assessed checklists, or S&OP in general please feel free to contact me.

Certified in Sales & Operations Planning 1 day course scheduled for August 14 in Adelaide.

Posted: July 23rd, 2013

I will be facilitating the 1 Day S&OP Certification course on August 14, in Hackney SA. Come along and learn about  proven processes and take away practical tools to help not only improve S&OP but this class also prepares those students who wish to prepare for the CS&OP qualification through the S&OP Institute.

Call 1300 557 175 if you are interested or email to enquiries@apicsau.org.au

Sales Forecasting 1 day class in Adelaide on August 13.

Posted: July 23rd, 2013

I will be facilitating the Sales Forecasting course on August 13, and the S&OP Certification course on August 14, in Hackney SA. Come along and learn about  proven processes and take away practical tools to help not only improve sales Forecasts but also: get rid of unwanted businesses or products, improve demand management and customer service by knowing where to focus your forecasting and safety stock efforts, see the effects of simulating safety stocks and the effect on your inventory dollars. 

For those of you who are interested in learning about S&OP, or preparing for the exam for the first S&OP qualification available in Australia (CS&OP) come along to our session on August 14.

Call 1300 557 175 if you are interested or email to enquiries@apicsau.org.au

Sales & Operations Planning Certification Class July 18 – Goodearth Hotel Perth.

Posted: May 8th, 2013

I will be facilitating the S&OP Certification course scheduled for July 18 at the Goodearth Hotel in Perth. If you are interested in learning about  S&OP or preparing for the exam for the first S&OP qualification in Australia (CS&OP) then why not come along to this one day session being held by apicsAU WA Chapter. Call 1300 557 175 if you are interested or email to enquiries@apicsau.org.au

apicsAU, WA Chapter Forecasting Focus presentation Perth, July 17.

Posted: May 8th, 2013

There will be a presentation on Forecasting at the Goodearth Hotel, 195 Adelaide Terrace, Perth on July 17 commencing at 5.45pm concluding at 8.00pm with drinks to follow. If you are interested in attending contact apicsAU on 1300 557 175. 

Sales Forecasting course, August 13 & CS&OP course, August 14, at The Hackney Hotel South Australia.

Posted: May 7th, 2013

I will be facilitating the Sales Forecasting course on August 13, and the S&OP Certification course on August 14, in Hackney SA. Come along and learn about  proven processes and take away practical tools to help not only improve sales Forecasts but also: get rid of unwanted businesses or products, improve demand management and customer service by knowing where to focus your forecasting and safety stock efforts, see the effects of simulating safety stocks and the effect on your inventory dollars. 

For those of you who are interested in learning about S&OP, or preparing for the exam for the first S&OP qualification available in Australia (CS&OP) come along to our session on August 14.

Call 1300 557 175 if you are interested or email to enquiries@apicsau.org.au