Masterfoods is a global fast moving consumer goods company. The key business segments that Masterfoods Australia and New Zealand operate within include Petcare, Snackfood and Food. Within each of these business areas Masterfoods Australia has had prolonged and successful growth over the past few decades.
Along with many of our fellow suppliers the ever changing competitive landscape, market pressures, shrinking real estate, increased importance of Customer engagement and so on led to the initiation of a complete business review and instigation of a change program toward the end of 2004. (more…)
Nicole Warren – Quality & Process Change Manager, Bachelor of Engineering (Hons) and Science
Peter Atanasovski – Quality & Process Change Manager, Bachelor of Engineering (Hons)
Mark Donato – Operational Performance Manager, Bachelor of Applied Science in Manufacturing Operations.
Between 2002 and 2003, NAB faced an economic backdrop of declining interest rates, which resulted in a twenty per cent growth in home lending volumes. During this time, NAB Lending Services experienced an unprecedented level of backlog with managers unable to clearly monitor resource levels and pending work in the system. As a result, rather than reap the benefits of this surge in lending volumes, it exposed major flaws in operational capability. (more…)
In early 1990, Kraft Food Limited’s eleven Australian food production plants confronted several problems familiar to manufacturers around the world – high inventories, chaotic scheduling, poor forecasting accuracy, weak communication and ineffective planning.
Kraft’s senior managers were determined to reverse this situation and make their plants competitive in the global marketplace. “We wanted to provide a basis on which we could move into Total Quality Manufacturing,” says Dick Ridgwell, MRP II Project Manager. (more…)